Our Commitment to Your Privacy

At PartsHub Canada, we deeply value the trust you place in us. Our Privacy Policy is designed to assure you that the information you share with us is handled with the utmost care and respect. We are dedicated to safeguarding your privacy and ensuring that your personal data is protected. This policy outlines our practices regarding the collection and usage of your information through our website.

Collection of Personal Information

In the course of providing you with our services, we may collect information that includes, but is not limited to:

• Your name and contact details, such as your email address.
• Demographic data like your postcode, preferences, and interests.
• Other details pertinent to customer surveys and offers.

We also provide an exhaustive list of cookies we use in the 'List of cookies we collect' section for your reference.

Utilization of Information

The information we gather is pivotal in understanding your needs and enhancing our services. Specifically, we use your information for:

• Maintenance of internal records.
• Enhancement of our products and services.
• Sending promotional communications regarding new products or special offers that might be of interest to you.
• Reaching out for market research purposes via various communication methods.
• Customizing our website to cater to your preferences.

Data Security

To prevent unauthorized access or disclosure, we have implemented robust physical, electronic, and managerial procedures to secure the information we collect online.

Cookie Usage

Cookies play a vital role in providing a personalized web experience. We utilize traffic log cookies to understand which pages are frequented, allowing us to analyze web traffic and improve our site accordingly. These cookies are strictly used for statistical analysis and are then removed from the system.

You have the option to accept or decline cookies. While most web browsers automatically accept cookies, you can modify your browser setting to decline cookies if preferred.

External Links

Our website may offer links to other websites. It is important to note that once you use these links to leave our site, we do not exercise control over the external website. Therefore, we cannot be responsible for the protection of any information you provide while visiting such sites. We encourage you to read the privacy statements of these external websites.

Control Over Your Personal Information

You retain control over your personal information in the following ways:

• When prompted to fill in a form on the website, you can choose not to participate in direct marketing.
• If you have previously consented to us using your personal information for direct marketing, you can retract this consent at any time by contacting us at [email protected].

We do not sell, distribute, or lease your personal information to third parties without your explicit consent or unless required by law. With your permission, we may use your personal information to send you promotional information about third parties that we believe may be of interest to you.

Under the Data Protection Act 1998, you have the right to request a copy of the personal information we hold about you, subject to a small fee. Should you wish to receive a copy of this information, please contact us.

If you find that any information we hold about you is incorrect or incomplete, please write or email us as soon as possible. We are committed to promptly correcting any inaccuracies.

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We invite you to review this policy regularly to stay informed of how we are protecting your information. Your continued use of our website signifies your acceptance of our Privacy Policy. If you have any questions or concerns, please don't hesitate to reach out to us.

List of Cookies We Collect

The table below lists the cookies we collect and what information they store.

COOKIE name	COOKIE Description
CART	The association with your shopping cart.
CATEGORY_INFO	Stores the category info on the page, that allows to display pages more quickly.
COMPARE	The items that you have in the Compare Products list.
CURRENCY	Your preferred currency
CUSTOMER	An encrypted version of your customer id with the store.
CUSTOMER_AUTH	An indicator if you are currently logged into the store.
CUSTOMER_INFO	An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS	Stores the Customer Segment ID
EXTERNAL_NO_CACHE	A flag, which indicates whether caching is disabled or not.
FRONTEND	You sesssion ID on the server.
GUEST-VIEW	Allows guests to edit their orders.
LAST_CATEGORY	The last category you visited.
LAST_PRODUCT	The most recent product you have viewed.
NEWMESSAGE	Indicates whether a new message has been received.
NO_CACHE	Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history if you have asked the site.
POLL	The ID of any polls you have recently voted in.
POLLN	Information on what polls you have voted on.
RECENTLYCOMPARED	The items that you have recently compared.
STF	Information on products you have emailed to friends.
STORE	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS	The products that you have recently viewed.
WISHLIST	An encrypted list of products added to your Wishlist.
WISHLIST_CNT	The number of items in your Wishlist.